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Are Hoorain Organics products pure?
Yes. Every Hoorain Organics product follows a clean standard. We individually review each ingredient — no alcohol, no harsh additives. That is why we built our own Ingredient Checker so you can review any ingredient yourself.
Do your beauty products contain alcohol?
No. Hoorain Organics is an alcohol-free beauty brand. We do not use ethanol, SD alcohol, denatured alcohol, or any alcohol-derived ingredient in any product — at any concentration. This makes our range ideal for women across Pakistan seeking truly clean, trusted skincare and hair care.
Do you ship nationwide across Pakistan?
Yes — we offer free shipping nationwide across Pakistan. Orders are carefully packed and typically arrive within 2–4 business days for major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta) and 3–6 business days for other areas.
How long does delivery take in major cities?
Lahore, Karachi, Islamabad, and other major cities typically receive orders in 2–4 business days. Smaller cities and remote areas usually take 3–6 business days. You will receive a tracking link once your order is dispatched.
Are your products paraben-free and cruelty-free?
Yes. All Hoorain Organics products are free from parabens, sulphates (SLS/SLES), and synthetic fragrances. We are also cruelty-free — our products are never tested on animals.
What payment methods do you accept in Pakistan?
We accept Cash on Delivery (COD), JazzCash (transfer + payment screenshot), PayFast (cards, bank account, and wallets), and bank transfer where enabled. WhatsApp order assistance is also available.
Is cash on delivery available?
Yes — cash on delivery is available across Pakistan where our courier partners support it. Simply select COD at checkout.
Which hair oil is best for hair fall in Pakistan?
Our 25 Essential Herbs Hair Growth Oil is our best-selling hair oil for hair fall. It combines 25 natural herbs including kalonji (black seed), rosemary, and amla — alcohol-free and carefully formulated.
Is your Vitamin C serum alcohol-free?
Yes. Our Vitamin C Serum is alcohol-free — unlike many mainstream serums that use ethanol as a solvent.
How do I track my order?
Visit our Track My Order page and enter your order number. For urgent queries, WhatsApp us at +92 300 4630083 — Mon–Sat, 9am–9pm Pakistan time.
Can I return or exchange a product?
We accept returns on unopened products within 14 days of delivery. If you receive a damaged or incorrect item, contact us immediately on WhatsApp or email.
Do you offer Eid gift sets or beauty bundles?
Yes! Browse our Gift Sets & Bundles. Prices are in PKR with free nationwide delivery in Pakistan.